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Police Officer Claims McDonald's Employee Refused to Serve Him

Police Officer Claims McDonald's Employee Refused to Serve Him

He says he’ll never patronize the chain again

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A police officer in Florida has taken to Facebook to vent about an interaction that allegedly occurred at a McDonald’s in Palm Beach on February 9. Tim Lancaster, who has been working in law enforcement for over 20 years, claims that a drive-thru employee refused to serve him because of his occupation.

“I ordered my lunch, paid at the first window and moved up to the second window to pick up lunch. For the record, I am in full uniform and an unmarked car. She handed my drink to another clerk and walked away in disgust,” Lancaster wrote on Facebook.

When he asked the present worker what was wrong, she allegedly told him that the other employee refuses to serve cops.

“I was embarrassed and upset. After a while, I called the store and spoke to Omar, he identified himself as the general manager, and said he would address it,” he continued. “I will never eat at McDonald’s again.”

Lancaster’s post has been shared nearly 7,000 times on Facebook. A vast majority of 3,400 commenters have expressed their mutual anger over the situation and are calling for the termination of the employee who refused to serve the longtime officer.

“We have respect for all first responders and are investigating,” a McDonald’s spokesperson told The Daily Meal in an email. “The behavior described in this Facebook post is unacceptable and not tolerated in our restaurants.”

The Daily Meal has reached out to Lancaster for further comment.

A similar situation happened at a Dunkin’ Donuts in August of 2017 when two officers alleged that they were refused service at a shop in Brooklyn, New York. The incident caused such an outrage that the entire NYPD boycotted the breakfast brand for nearly four months.

For more food world drama, check out these 10 unbelievable celebrity chef feuds.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


Arby's employee will not be fired after refusing to serve police officer, relative says

PEMBROKE PINES, Fla. – A 19-year-old Arby's employee who refused to serve a Pembroke Pines police officer earlier this week will not be fired by the fast-food chain, his grandfather told Local 10 News.

The man said his grandson, Kenneth Davenport, met off-site Friday morning with managers, who told him that he would be suspended for several days but would not lose his job. The manager of the restaurant has since been fired.

Meanwhile, the CEO of Arby's traveled to South Florida on Friday to personally meet with the heads of the Broward and Miami-Dade County Police Benevolent Association.

"He said he assured us that he would do everything he can to make sure that proper training is held across America in all the stores of Arby's," Miami-Dade PBA President John Rivera said. "(He said) that he is very pro law enforcement and he apologizes profusely."

According to an offense report by Sgt. Jennifer Martin, the officer ordered food Tuesday night in the restaurant's drive-thru and drove to the window to pay.

Martin claims that Davenport took her credit card. She said the restaurant's manager, Angel Mirabal, 22, approached the window and said, "He doesn't want to serve you because you are a police officer."

Martin claims that Mirabel served her, but she immediately went inside to get a refund and chose to dine somewhere else.

According to the report, Mirabel told Martin that Davenport was allowed to refuse her service.

The incident sparked outrage across police departments throughout South Florida, prompting Arby's CEO Paul Brown to issue a public apology.

"Please accept our sincerest apology for the recent incident that occurred at our Arby's restaurant in Pembroke Pines, Florida," Brown said in a letter. "This isolated incident does not represent Arby's Restaurant Group's views and Arby's values. We appreciate all that you do, as well as the hard work and sacrifices of your fellow law enforcement officials in communities across America."

Brown also offered all Miami-Dade and Broward police officers a free combo meal at any Arby's location in the two counties Friday.

Follow Local 10 News on Twitter @WPLGLocal10

Copyright 2015 by Local10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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